Careers

 

Job Summary:


A Floorplan Specialist is a key customer facing employee who delivers our financial services to Dealers. Through frequent, direct contact with customers, the Floorplan Specialist will complete a variety of internal and external customer service tasks aimed at building meaningful relationships, increasing revenues, and minimizing losses. The Floorplan Specialist will be responsible for maintaining, partnering and developing relationships with AuctionCredit Dealers in their designated Branch. 

 

Responsibilities and Duties:

 

·         Perpetual positive attitude and enthusiasm

·         Maintain a good rapport with previous and new customers encouraging repeat business and referrals

·         Quickly build long-lasting, meaningful relationships with our customers, potential customers, employees and contacts at all levels across the organization

·         Seek continued job knowledge.

·         Provide quality customer service

·         Receive & process various forms of payments and prepare daily deposit.

·         Process & review incoming titles, call on late titles.

·         Follow up on late or unpaid floorplan payments.

·         Perform sale day administrative functions including front counter, collecting & posting payments and customer service.

·         Call on audits and download digital image of vehicles into the system if instructed.

·         Maintain open communication with team members and other departments to follow up and resolve any customer and payment issues.

·         Operate office equipment, such as copier, fax machine, scanner, etc.

·         Sort and route incoming mail and overnight packages and letters on a daily basis as needed.

·         Prepare overnight package labels via computer and printer.

·         Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.

·          Perform other duties as assigned by management

 

Educational Requirements and Qualifications:

 

·         High School Diploma or equivalent required

·         Previous experience in the car business or finance industry

·         Bi-Lingual desired

·         Prior clerical or administrative experience required.

·         Ability to work well with co-workers and other department to resolve issues.

·         Good communication and organizational skills required with strong attention to details.

·         Basic computer software skills required.

·         Commitment to providing excellent customer service required.

·         Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.).

·         Subject to background check

Apply Now
 

Job Summary:


A Floorplan Specialist is a key customer facing employee who delivers our financial services to Dealers. Through frequent, direct contact with customers, the Floorplan Specialist will complete a variety of internal and external customer service tasks aimed at building meaningful relationships, increasing revenues, and minimizing losses. The Floorplan Specialist will be responsible for maintaining, partnering and developing relationships with AuctionCredit Dealers in their designated Branch. 

 

Responsibilities and Duties:

 

·         Perpetual positive attitude and enthusiasm

·         Maintain a good rapport with previous and new customers encouraging repeat business and referrals

·         Quickly build long-lasting, meaningful relationships with our customers, potential customers, employees and contacts at all levels across the organization

·         Seek continued job knowledge.

·         Provide quality customer service

·         Receive & process various forms of payments and prepare daily deposit.

·         Process & review incoming titles, call on late titles.

·         Follow up on late or unpaid floorplan payments.

·         Perform sale day administrative functions including front counter, collecting & posting payments and customer service.

·         Call on audits and download digital image of vehicles into the system if instructed.

·         Maintain open communication with team members and other departments to follow up and resolve any customer and payment issues.

·         Operate office equipment, such as copier, fax machine, scanner, etc.

·         Sort and route incoming mail and overnight packages and letters on a daily basis as needed.

·         Prepare overnight package labels via computer and printer.

·         Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.

·          Perform other duties as assigned by management

 

Educational Requirements and Qualifications:

 

·         High School Diploma or equivalent required

·         Previous experience in the car business or finance industry

·         Bi-Lingual desired

·         Prior clerical or administrative experience required.

·         Ability to work well with co-workers and other department to resolve issues.

·         Good communication and organizational skills required with strong attention to details.

·         Basic computer software skills required.

·         Commitment to providing excellent customer service required.

·         Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.).

·         Subject to background check

Apply Now

Job Summary:

 

Auction Credit Auditor/Collector is responsible for the day to day auditing within their region. Work independently in assigned geographic territory to perform floor plan audits including inventory verification and vehicle inspections of automobile dealerships. The Auditor will be responsible for communicating any changes in the behavior of our dealers to the Audit Supervisor. The Auditor/Collector will also assist in collection/repo as needed and be the first responder when an issue is identified and provide communication with the dealers as needed in regards to collection activity on the line of credit as determined by the Collections Manager or Compliance Manager.

 Responsibilities and Duties:

·         The Auditor will be responsible for receiving and mapping the locations needed to be visited to ensure crisscrossing does not occur during travel from location to location.

·         The Auditor will be responsible for three types of audits:

·         The actual lot audit This audit is performed every 30 days for each dealer. The purpose of this audit is to confirm each asset is accounted for and in good shape.

·         The follow-up inspection if a unit is not available for inspection during the normal lot audit, the Auditor will complete a follow-up inspection to ensure the unit is where the dealer says it is. The auditor is also responsible for verifying the location of each unit on the floor plan. If a unit cannot be found the Auditor will report directly to the Branch manager.

·         Severity audit This Audit is performed when the dealer registers 3 out of 5 indicators that identify a potential issue and is not part of the regular audit process. Auditor may be sent to location for an NSF or delinquency that has gone past a certain amount of time and still unresolved. 

·         The Auditor will ensure all vehicles have a status (sold/mech shop/test drive/dlr driving or any other approved status) prior to leaving the lot. The Auditor must also take a picture of the lot on each visit and make general notes of the lot and dealership as a whole.

·         For sold vehicles or test drive the Auditor is required to verify by taking a picture of the sale contract/test drive information sheet and must have buyers name, address and telephone number and the date of sale.  The Auditor will also note if the deal is funded and by which funding company.

·         For vehicles listed as being in a shop, the Auditor must get the name and number of the shop and visit the shop for verification if within the Auditors route for the day. The daily audit number must be used for verification of units located at a different location. The daily audit number will be placed near the VIN and each picture taken of such vehicle.

·         During all audits, the Auditor is responsible to assist in collecting funds for all sold units or units that are due for curtailment.

·         The Auditor is the eyes and ears of Auction Credit so notes should be made of conversations with employees or the dealer on anything that would change the status of the dealer (opening new location / location being moved / big sale coming up / or anything else that pertains to the dealers Business). 

·         The Auditor will perform inventory reconciliation and reporting of audit results to the dealers and obtain dealers signature at the conclusion of the audit.

·         The Auditor will be required to travel to any location within Auction Credit region to perform audits at different offices as needed.

·         The Auditor will perform all other duties as assigned.

 

REQUIREMENTS

 

·         MUST HAVE RELIABLE TRANSPORTATION Auction Credit does not provide company cars.

·         Must be qualified to operate a motor vehicle and possess a valid drivers license. Proof of insurance is required.

·         A good driving record is required for all Auditors

·         Excellent business communication and organizational skills

·         Be focused, detailed and have the ability to multi-task

·         Have exceptional interpersonal and relationship building skills.

·         Must have the ability to handle a high volume of work accurately and efficiently with minimal or no mistakes.

Apply Now

Job Summary:


A Floorplan Specialist is a key customer facing employee who delivers our financial services to Dealers. Through frequent, direct contact with customers, the Floorplan Specialist will complete a variety of internal and external customer service tasks aimed at building meaningful relationships, increasing revenues, and minimizing losses. The Floorplan Specialist will be responsible for maintaining, partnering and developing relationships with AuctionCredit Dealers in their designated Branch. 

 

Responsibilities and Duties:

 

·         Perpetual positive attitude and enthusiasm

·         Maintain a good rapport with previous and new customers encouraging repeat business and referrals

·         Quickly build long-lasting, meaningful relationships with our customers, potential customers, employees and contacts at all levels across the organization

·         Seek continued job knowledge.

·         Provide quality customer service

·         Receive & process various forms of payments and prepare daily deposit.

·         Process & review incoming titles, call on late titles.

·         Follow up on late or unpaid floorplan payments.

·         Perform sale day administrative functions including front counter, collecting & posting payments and customer service.

·         Call on audits and download digital image of vehicles into the system if instructed.

·         Maintain open communication with team members and other departments to follow up and resolve any customer and payment issues.

·         Operate office equipment, such as copier, fax machine, scanner, etc.

·         Sort and route incoming mail and overnight packages and letters on a daily basis as needed.

·         Prepare overnight package labels via computer and printer.

·         Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.

·          Perform other duties as assigned by management

 

Educational Requirements and Qualifications:

 

·         High School Diploma or equivalent required

·         Previous experience in the car business or finance industry

·         Bi-Lingual desired

·         Prior clerical or administrative experience required.

·         Ability to work well with co-workers and other department to resolve issues.

·         Good communication and organizational skills required with strong attention to details.

·         Basic computer software skills required.

·         Commitment to providing excellent customer service required.

·         Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.).

·         Subject to background check

Apply Now
 

Job Summary:

 

Auction Credit Auditor/Collector is responsible for the day to day auditing within their region. Work independently in assigned geographic territory to perform floor plan audits including inventory verification and vehicle inspections of automobile dealerships. The Auditor will be responsible for communicating any changes in the behavior of our dealers to the Audit Supervisor. The Auditor/Collector will also assist in collection/repo as needed and be the first responder when an issue is identified and provide communication with the dealers as needed in regards to collection activity on the line of credit as determined by the Collections Manager or Compliance Manager.

 Responsibilities and Duties:

·         The Auditor will be responsible for receiving and mapping the locations needed to be visited to ensure crisscrossing does not occur during travel from location to location.

·         The Auditor will be responsible for three types of audits:

·         The actual lot audit This audit is performed every 30 days for each dealer. The purpose of this audit is to confirm each asset is accounted for and in good shape.

·         The follow-up inspection if a unit is not available for inspection during the normal lot audit, the Auditor will complete a follow-up inspection to ensure the unit is where the dealer says it is. The auditor is also responsible for verifying the location of each unit on the floor plan. If a unit cannot be found the Auditor will report directly to the Branch manager.

·         Severity audit This Audit is performed when the dealer registers 3 out of 5 indicators that identify a potential issue and is not part of the regular audit process. Auditor may be sent to location for an NSF or delinquency that has gone past a certain amount of time and still unresolved. 

·         The Auditor will ensure all vehicles have a status (sold/mech shop/test drive/dlr driving or any other approved status) prior to leaving the lot. The Auditor must also take a picture of the lot on each visit and make general notes of the lot and dealership as a whole.

·         For sold vehicles or test drive the Auditor is required to verify by taking a picture of the sale contract/test drive information sheet and must have buyers name, address and telephone number and the date of sale.  The Auditor will also note if the deal is funded and by which funding company.

·         For vehicles listed as being in a shop, the Auditor must get the name and number of the shop and visit the shop for verification if within the Auditors route for the day. The daily audit number must be used for verification of units located at a different location. The daily audit number will be placed near the VIN and each picture taken of such vehicle.

·         During all audits, the Auditor is responsible to assist in collecting funds for all sold units or units that are due for curtailment.

·         The Auditor is the eyes and ears of Auction Credit so notes should be made of conversations with employees or the dealer on anything that would change the status of the dealer (opening new location / location being moved / big sale coming up / or anything else that pertains to the dealers Business). 

·         The Auditor will perform inventory reconciliation and reporting of audit results to the dealers and obtain dealers signature at the conclusion of the audit.

·         The Auditor will be required to travel to any location within Auction Credit region to perform audits at different offices as needed.

·         The Auditor will perform all other duties as assigned.

 

REQUIREMENTS

 

·         MUST HAVE RELIABLE TRANSPORTATION Auction Credit does not provide company cars.

·         Must be qualified to operate a motor vehicle and possess a valid drivers license. Proof of insurance is required.

·         A good driving record is required for all Auditors

·         Excellent business communication and organizational skills

·         Be focused, detailed and have the ability to multi-task

·         Have exceptional interpersonal and relationship building skills.

·         Must have the ability to handle a high volume of work accurately and efficiently with minimal or no mistakes.

Apply Now
 

Job Summary:

 

Auction Credit Auditor/Collector is responsible for the day to day auditing within their region. Work independently in assigned geographic territory to perform floor plan audits including inventory verification and vehicle inspections of automobile dealerships. The Auditor will be responsible for communicating any changes in the behavior of our dealers to the Audit Supervisor. The Auditor/Collector will also assist in collection/repo as needed and be the first responder when an issue is identified and provide communication with the dealers as needed in regards to collection activity on the line of credit as determined by the Collections Manager or Compliance Manager.

 Responsibilities and Duties:

·         The Auditor will be responsible for receiving and mapping the locations needed to be visited to ensure crisscrossing does not occur during travel from location to location.

·         The Auditor will be responsible for three types of audits:

·         The actual lot audit This audit is performed every 30 days for each dealer. The purpose of this audit is to confirm each asset is accounted for and in good shape.

·         The follow-up inspection if a unit is not available for inspection during the normal lot audit, the Auditor will complete a follow-up inspection to ensure the unit is where the dealer says it is. The auditor is also responsible for verifying the location of each unit on the floor plan. If a unit cannot be found the Auditor will report directly to the Branch manager.

·         Severity audit This Audit is performed when the dealer registers 3 out of 5 indicators that identify a potential issue and is not part of the regular audit process. Auditor may be sent to location for an NSF or delinquency that has gone past a certain amount of time and still unresolved. 

·         The Auditor will ensure all vehicles have a status (sold/mech shop/test drive/dlr driving or any other approved status) prior to leaving the lot. The Auditor must also take a picture of the lot on each visit and make general notes of the lot and dealership as a whole.

·         For sold vehicles or test drive the Auditor is required to verify by taking a picture of the sale contract/test drive information sheet and must have buyers name, address and telephone number and the date of sale.  The Auditor will also note if the deal is funded and by which funding company.

·         For vehicles listed as being in a shop, the Auditor must get the name and number of the shop and visit the shop for verification if within the Auditors route for the day. The daily audit number must be used for verification of units located at a different location. The daily audit number will be placed near the VIN and each picture taken of such vehicle.

·         During all audits, the Auditor is responsible to assist in collecting funds for all sold units or units that are due for curtailment.

·         The Auditor is the eyes and ears of Auction Credit so notes should be made of conversations with employees or the dealer on anything that would change the status of the dealer (opening new location / location being moved / big sale coming up / or anything else that pertains to the dealers Business). 

·         The Auditor will perform inventory reconciliation and reporting of audit results to the dealers and obtain dealers signature at the conclusion of the audit.

·         The Auditor will be required to travel to any location within Auction Credit region to perform audits at different offices as needed.

·         The Auditor will perform all other duties as assigned.

 

REQUIREMENTS

 

·         MUST HAVE RELIABLE TRANSPORTATION Auction Credit does not provide company cars.

·         Must be qualified to operate a motor vehicle and possess a valid drivers license. Proof of insurance is required.

·         A good driving record is required for all Auditors

·         Excellent business communication and organizational skills

·         Be focused, detailed and have the ability to multi-task

·         Have exceptional interpersonal and relationship building skills.

·         Must have the ability to handle a high volume of work accurately and efficiently with minimal or no mistakes.

Apply Now

Job Summary:


A Floorplan Specialist is a key customer facing employee who delivers our financial services to Dealers. Through frequent, direct contact with customers, the Floorplan Specialist will complete a variety of internal and external customer service tasks aimed at building meaningful relationships, increasing revenues, and minimizing losses. The Floorplan Specialist will be responsible for maintaining, partnering and developing relationships with AuctionCredit Dealers in their designated Branch. 

 

Responsibilities and Duties:

 

·         Perpetual positive attitude and enthusiasm

·         Maintain a good rapport with previous and new customers encouraging repeat business and referrals

·         Quickly build long-lasting, meaningful relationships with our customers, potential customers, employees and contacts at all levels across the organization

·         Seek continued job knowledge.

·         Provide quality customer service

·         Receive & process various forms of payments and prepare daily deposit.

·         Process & review incoming titles, call on late titles.

·         Follow up on late or unpaid floorplan payments.

·         Perform sale day administrative functions including front counter, collecting & posting payments and customer service.

·         Call on audits and download digital image of vehicles into the system if instructed.

·         Maintain open communication with team members and other departments to follow up and resolve any customer and payment issues.

·         Operate office equipment, such as copier, fax machine, scanner, etc.

·         Sort and route incoming mail and overnight packages and letters on a daily basis as needed.

·         Prepare overnight package labels via computer and printer.

·         Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.

·          Perform other duties as assigned by management

 

Educational Requirements and Qualifications:

 

·         High School Diploma or equivalent required

·         Previous experience in the car business or finance industry

·         Bi-Lingual desired

·         Prior clerical or administrative experience required.

·         Ability to work well with co-workers and other department to resolve issues.

·         Good communication and organizational skills required with strong attention to details.

·         Basic computer software skills required.

·         Commitment to providing excellent customer service required.

·         Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.).

·         Subject to background check

Apply Now